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Frequently Asked Questions

LET’S LOOK OUT FOR EACH OTHER

DISCOUNT CODES & SHOP CREDIT

HOW DO I USE AN OFFER OR PROMOTION CODE?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

WHERE IS MY ORDER? WHO WILL BE DELIVERING IT?

DO YOU SHIP TO P.O. BOXES?

DO YOU SHIP TO THE USA & INTERNATIONALLY?

WHAT DO I DO IF I DIDN'T RECEIVE A SHIPMENT?

THE DELIVERY ADDRESS ON MY ORDER IS INCORRECT, WHAT CAN I DO?

I HAVE MORE THAN ONE ACCOUNT. CAN THEY BE COMBINED?

DO YOU ACCEPT RETURNS & EXCHANGES?

I RECEIVED THE WRONG/DAMAGED PRODUCT. WHAT DO I DO?

HOW TO RETURN A PRODUCT BY MAIL?

I ALREADY MAILED BACK MY DEFECTIVE ORDER. HOW LONG WILL IT TAKE FOR ME TO GET A REFUND?

HOW DO I CANCEL OR MODIFY MY ORDER?

DOES YOUR WEBSITE USE POP UP ADVERTISING?

WHAT TYPE OF PROMOTIONS DO YOU OFFER?

HOW DO I KNOW IF ORDERING ONLINE IS SECURE?

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