Privacy & Security


Cenni is committed to upholding your privacy. This privacy policy describes how we use personal information collected on this Website. It describes the choices you have about your personal information. Please read this privacy policy before using the Website. By using the Website, you expressly agree to the practices described in this privacy policy. These practices may be changed, but any changes will be posted and only applied to activities and information from now on, not retroactive basis. Note, the privacy practices outlined in this privacy policy are for this Website only. 


There are two (2) types of information collected by Cenni: (1) ""Personal,"" such as names, postal addresses, and email addresses & (2) ""Non-Personal"" such as online shopped at or products viewed. Any personal information you provide is used to fulfill your specific request. This information is only used to fulfill your particular request unless you permit us to use it in another manner, for example, to add you to one of our mailing lists. Where we ask you to provide personal information, you always choose not to provide the information. However, if you do so, we may not provide you with the service or benefit you are requesting.

In some cases, we may combine personal information with non-personal information. We do this; the combined information will be treated by us as if it were personal information for as long as it remains combined.


Personal and non-personal information that we collect from you is used for several purposes:

  1. It helps us to improve the content of our Website.
  2. It permits us to understand our client's needs better.
  3. It enables us to communicate with our clients.
  4. It is used to make business and financial decisions within our company.
  5. It allows us to comply with legal and regulatory requirements.

Unless consent is given, we do not use or disclose your personal information for purposes other than those for which it was collected.


Cenni uses social media networks such as Facebook, Pinterest, and Instagram to market its products and services. Specific social networks allow ad targeting of clients and clients' ability to share likes and interests with their friends/contacts. When you click on a social media plug-in, a link to our site may appear in the "Likes and Interests" section of your Facebook or other social media website profile. Using social media plug-ins, you consent to receive communications from us for all of the purposes described above. For more information about social media plug-in protocols and their impact on your privacy rights, please visit the appropriate social media website help center (such as the Facebook Help Center) to find out more.


By subscribing to Cenni text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed. The news may be sent via an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.


This Website may use cookie and tracking technology. Cookies are small data files transferred to your computer's hard-drive by a website. They keep a record of your preferences, making your subsequent visits to the Website more efficient. Cookies may store various information, including the number of times you access a website, your registration information, and the number of times you view a particular page or another item on the Website. Cookie and tracking technology are useful for understanding how visitors use our Website and can help customize the Website for visitors. Please see your browser's help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies altogether. Without cookies, some of the Website'sWebsite's functions may, however, not be available, and you may not be able to take advantage of all the benefits of the Website.

We may also use the services of third parties such as ad networks and other advertising companies who use their tracking technologies (including cookies and pixel tags) to collect and use information about your visits to and interactions with our Website. These companies may collect information about your activity on our Website and on third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you across the Internet (including on social media sites). This information may also be used to evaluate the effectiveness of our online advertising campaigns.

Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes, including analytics, and you will still see ads from us. However, the ads will not be targeted based on behavioral information about you and maybe less relevant to you and your interests.

To successfully opt-out, you must have cookies enabled in your web browser (see your browser's instructions for information on cookies and how to allow them to). Your opt-out only applies to the web browser you use, so you must opt-out of each web browser on each computer you use. Once you opt-out, if you delete your browser's saved cookies, you will need to opt-out again.


We will communicate to you mainly through email, opt-providing your email address to us. You consent ""to opt in"" to receive email communications from Cenni and its brands, subject to the opt-outlines and limitations described below. The option to ""opt out"" or ""unsubscribe"" after you have ""opted in"" will always be available.


In some instances, your consent to receive email communications from us will be implied. For example, when you provide your email address to us before or at the time of purchasing on a Cenni'Cenni' Website, your consent to receive emails related to the transaction—e.g., a purchase or shipping confirmation email—is implied. When your license is given, we will only send you email communications that directly apply to the business purpose of your original request, and your implied consent will automatically expire once the business purpose of your transaction has been completed.


You must provide express consent if you wish to receive email communications regarding specific products and services, promotions, contests, and surveys that you may be interested in. You may provide your express consent to receive such marketing messages when you sign up for an account on a Cenni'Cenni' Website or by responding to a direct communication request for support. Your express consent will remain in effect and will not expire unless you specifically request to ""opt-out"" or ""unsubscribe"".


We will always provide you with the opportunity to "opt out"" or ""unsubscribe"" within each email communication we send to you. To unsubscribe from Email Communications, click the unsubscribe link at the bottom of any of our emails.

If you would like to unsubscribe from a Cenni'Cenni' email list now, please email the Support Team.


Suppose you choose to forward or share email communications that you've you've received from us. In that case, you assume the responsibility for the email communication, and, therefore, Cenni will not be held responsible for any liabilities incurred as a result of that email communication being sent to another party.


We use current security, administrative, and technical measures to protect against loss, misuse, and interception of your personal information. Authorized employees, agents, and contractors who are granted access to this information must agree to keep information secure and confidential.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud that has already taken place. The information is not provided to these companies for their marketing purposes.

Personal information collected by Cenni may be used, processed, and stored outside of the United States & Canada and may be subject to access and disclosure following the jurisdiction laws where the data is used, processed, and stored.

It is essential that you understand that we cannot protect personal information disclosed by you directly to third parties. Likewise, it is necessary that you take steps to prevent unauthorized access to your computer system, your Cenni account, and related passwords. Cenni will not be liable for any disclosure of your personal information in these circumstances. Although we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration, or destruction of data, we do take reasonable precautions to prevent such occurrences.


Our websites are not designed for children under 13, and we do not knowingly collect personal information from children under the age of 13. If we are notified that we have compiled a child's personal information under 13, subject to verification, we will delete this information.


We will retain your personal information only for as long as we continue to need it to fulfill the purposes for which it was collected, unless a more extended retention period is required or permitted by law.


You have the right to access, update, and correct inaccuracies in your personal information in our custody or control, subject to exceptions under applicable law. You may request access, updating, and corrections of inaccuracies in your personal information in our possession or control by emailing or writing to us at the contact information set out below. We may request certain personal information to verify the individual's identity seeking access to their information records.


Since our business is continually evolving, we may change our Privacy Policy from time to time. When we change our Privacy Policy, we will promptly post an updated Privacy Policy on our Website. Your continued use of our Website following an update to our Privacy Policy constitutes your acceptance of the revised policy.


If you have any questions, concerns, or comments about our privacy policy or your personal information, you may contact us using the information below:

Compliance Service

Click To Contact

220 Yonge Street
Toronto, ON, M5B 2L7


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